Avio Aero is a GE Aviation business that designs, manufactures and mantains components such as mechanical transmissions, turbines and combustors, for civil and military aeronautics. Leveraging the potential of Industry 4.0, Avio Aero is the real example of how disruptive technologies can enhance companies, generating value and improving human workforce.
Focusing on performance, optimization and digitalization of its industrial processes, Avio Aero posed as a great opportunity and challenge to confirm that Augmented Reality can apply to complex industrial systems and tasks, leading to an important enhancement in Maintenance, Repair and Overhaul operations.
The Avio Aero’s MRO (maintenance, repair and overhaul) Center of Excellence in Brindisi needed to improve the operators’ access to work instructions.
The access to information were available either in printed or PDF format, guiding the user through the correct sequence of operations. The problem was that the operator had to switch several times from the work area to the computer/printed manual desk to complete the operation.
We worked to deliver the right information avoiding all the time-consuming manual’s consultation.
JoinPad’s solution enable the fruition of content directly on the user’s field of view, this allow to perform hands-free operation while being able to access all the process’ documentation. Thanks to Microsoft Hololens© smart glasses and Augmented Reality, it was possible to improve the documentation with images and training videos about high precision operations, as Avio Aero said in one of its posts.
“Undoubtedly, there’s enormous potential for assimilation time saving during training phases, as well as during operations, which can be notably speeded up thanks to the improvement in terms of support tools and ergonomics for our technicians. All of which facilitates greater efficiency and productivity”
Roberto Bianco, leader of Avio Aero Brindisi MRO CoE.
Before the solution’s development phase, JoinPad’s team deeply studied the work facility and the employees’ working areas to provide the best ergonomics and affordances during the usage. Thanks to on-field research and a human centered design approach, it was possible to provide the best fitting solution for the use case, while constantly looking for direct feedback from the factory personnel.
The information is highly customizable and reliable, thanks to the device’s peculiar “spatial persistence”, making it easy for the workers to position multimedia content, at their own preference, in the surrounding space, maximizing ergonomics and reducing movements in the work area.